TRAINING & SUPPORT
We’ve got your back. You’ll go into business for yourself, but you won’t go it alone.Comprehensive training and support enable you to open and operate a LaVida Massage Center with complete confidence.
Count on our assistance at every step of the way—before site selection, during your Grand Opening and throughout your franchise ownership experience.
SITE SELECTION & DEVELOPMENT
- Center design and floor plans
- Construction and set-up assistance
- Equipment and fixture procurement
- Lease negotiation support
- Market research and demographic analysis
- Pre-opening checklist
- Site selection
INITIAL FRANCHISEE TRAINING
- In-person training at the LaVida Massage Corporate Headquarters in MI
- On-site opening assistance with procedures and systems
ONGOING TRAINING & SUPPORT
- IT support
- LaVida Massage web store for supplies, materials and retail products
- Monthly, network-wide training webinars
- Web-based operational policies and procedures
- R&D on industry services, best practices and retail products
APP, SOFTWARE & WEBSITE SUPPORT
Branded Apps (Android and iOS devices), enabling guests to:
- Read therapist biographies
- Receive mobile-only promotions
- Request appointments
- Review visit histories
- View schedules
Software (Android, iOS and Windows), supporting owners with:
- Built-in tutorials and help videos
- Business and staff management tools
- Easily export payroll and financial data
- LaVida Massage Software Guide
- POS system for card processing, email notifications and guest feedback programs
- Schedule appointments, buy gift cards and submit applications (guests)
Center-Specific Websites, supporting owners with:
- Optimized for SEO on a local level
- Schedule appointments, buy gift cards and submit applications (guests)
MARKETING & BRANDING SUPPORT
Before-opening marketing, assisting owners with:
- Advertising Guide
- Branding & Marketing Guide
- “Coming soon” signage and print materials
- Opening timeline and guidance
- Set up microsite, business listings, and social profiles
Grand Opening marketing, supporting owners with:
- Creative for print and digital marketing
- Networking and advertisement guidance
- Public relations support
Ongoing assistance, supporting owners with:
- Blog content creation and distribution
- Center-specific website with SEO (Search Engine Optimization)
- Creative development
- Digital advertising support
- Fully integrated guest-feedback system
- Integrated email marketing
- National recruitment campaigns
- Print advertising assistance
- Public relations support
- Sales promotion assistance
- Small business listing content management
- Social media management